Professional Negligence Disputes

What it means

“I know that navigating property disputes can be daunting. That’s why I pride myself on providing a personalised and strategic approach to every case. I’m here to guide and support you every step of the way.”

James Naylor
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Professional negligence occurs when a professional fails to perform their responsibilities to the required standard.

You may bring a claim against a professional if you have suffered loss or damage due to the professional’s advice or actions. In property disputes, the professional may include:

  • An estate agent;
  • A surveyor;
  • A conveyancer;
  • A construction contractor;
  • An architect.

Professionals are required to act with competence in accordance with their own regulatory bodies and professional standards. There may be grounds for a professional negligence claim if the professional falls below those standards.

What are the grounds for bringing a professional negligence claim?

The tort of negligence has three basic requirements which must be proved by the client on a balance of probabilities (i.e., more likely than not):

  • The professional owed the client a duty not to cause the type of harm suffered;
  • The professional breached the duty owed; and
  • The professional’s breach of duty caused the client to suffer loss which is recoverable.

As a general rule, professionals are taken to have assumed responsibility towards their clients and so owe a duty of care.

The client will need to show that the professional did not comply with the standard of care owed. Broadly, this will involve evidence that the professional made an error that no reasonable member of that profession would have made, in the same circumstances. In most cases, expert evidence will be required to support the claim.

We can represent clients seeking to bring a claim for professional negligence, including providing expert legal advice on the merits of your case.

How much compensation can be claimed?

A successful claim of negligence would entitle you to compensatory damages. The aim of an award of damages is to put you in the position you would have been in if the professional had acted competently.

The amount of damages will be based on the financial loss caused by the professional’s negligence. For example, as a result of a negligent contractor’s actions, your property value may have decreased or you may have needed to enlist another professional to rectify the situation.

We can provide expert legal advice on the amount of damages you can expect to recover in a professional negligence claim.

Can a professional avoid liability?

Professionals often seek to restrict liability for loss and damage by inserting an exclusion or limitation of liability clause in the contract.

To be effective, the clause must be incorporated into the contract and brought to the attention of the other party before the contract is concluded. 

However, under the Unfair Contract Terms Act 1977, parties do not have complete freedom to insert exclusion clauses into contracts. A clause purporting to exclude or restrict liability for any damage must be reasonable and the court will consider the bargaining powers of each party.

We can advise you on the enforceability of an exclusion or limitation of liability clause, to determine your right to bring a professional negligence claim.

With you every step of the way

We’re here to take your side, guide you through the intricacies of litigation, resolve disputes efficiently and help you achieve the best outcome for you.

Why clients choose us

Clear advice you can trust

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Nick Gowing
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Naylor's were brilliant! They managed a really tricky third party and their legal teams with great skill and calmness. If I ever get into a property bind again, I absolutely know who to call. Thank you!!!
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Lynn Grimes
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I cannot recommend these solicitors highly enough. Their attention to detail was exceptional and their advice and support was invaluable. They helped me personally as well as legally to navigate with very difficult opposition and my case had a very satisfactory conclusion, I couldn’t have done this without them!
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Dmitrii Borovik
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I would like to thank Naylor Solicitors for their qualified legal support. The specialists demonstrated deep expertise and a responsible approach, carefully guiding me through every stage of the process. I especially value their client-focused attitude and prompt responses. I can confidently recommend this company as a reliable and professional partner.
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Poeimax
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Very thorough, professional, supportive and sensitive
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Kate B
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Excellent service from Naylor Solicitors. They helped my sister and i with a nasty family dispute regarding a false claim of rent arrears. They were flawless in their pursuit of our case guiding us every step of the way. Their diligence was 2nd to none resulting in a great outcome for us. Special thanks to James and to Andrew who was unwavering with his knowledge support and kindness. Their expertise in this matter was outstanding and we can't thank them enough for helping us win the day. I would not hesitate to use Naylor Solicitors again and I would highly recommend using them to anyone. Thank you so much, we are so grateful ,you helped us when nobody else would. Kind regards Christine & Katherine
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Geraldine Barnes
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Dominika Libova Dominika was incredibly experienced and guided us with clarity and empathy through the whole daunting process. Her understanding, clear communication, solid and confident advice made us feel that we were in safe hands. We can recommend her highly.
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Nigel Moniz
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Outstanding top class service received from both Jonathan and Gurcharan and admiration for their professionalism from the initial to final stages. My tenants were evicted swiftly through a series of direct actions. Good communication between client and options explained concisely throughout every stage. Recommend for any property litigation dispute.
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Olu Olufote
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Very excellent service received from Dominika and the rest of the team at Naylor. Professional and supportive all through. Highly recommend
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Alan James
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Although a fully qualified Building Surveyor (retired) I required legal advice on a Party Wall matter. Following a meeting with Nina Khan I would have no hesitation in recommending Naylor Solicitors LLP.